Design a culture your teams & patients will love
OPTIMIZING PATIENT EXPERIENCE
BY TRANSFORMING LEADERSHIP & ELEVATING YOUR TEAM TO GREATNESS
We believe patient experience, employee experience and leadership development should not be mutually exclusive. With our Integrated Experience model, we create a culture your leaders, employees and patients love.
Our
Integrated
Experience
Model
LEADERSHIP
DEVELOPMENT
Practice Administrators, Clinical Managers, Patient Services and Billing Office Managers are facing new challenges today. We inspire and equip them to retain talent and create healthy boundaries.
PATIENT
EXPERIENCE
We know that delivering the best patient experience requires the heart to and the how to. We help create the "why" as well as the everyday standards. These standards work with all interactions with all patients. We make it simple and relevant.
INTERNAL
CULTURE
Engage your team with the lasting impact & unique contribution they have on each other, those they serve, and the surrounding community. We help design a culture your teams will never want to leave.
We can help if your healthcare facility is struggling with:
Disengaged Teams
Navigating Negativity
Leadership Challenges
Staff Burnout
Negative Patient Feedback Ineffective Recruiting
Merging Cultures
Be the healthcare company everyone wants to work for by designing a culture people love.
ATTRACT,
ENGAGE
& RETAIN
TALENT
INSPIRE
LEADERS
TRANSFORM ATTITUDES
IMPROVE
PATIENT
EXPERIENCE
WHAT WE OFFER
consulting training speaking
MEET OUR
FOUNDER
What Clients Say
"Lisa is a pleasure to work with – always prepared, always engaged, always connects with the team. I can’t say enough about how valuable Lisa is to developing our team culture and identifying opportunities and solutions for positive patient experiences. This leads to true business results.
A+ person who delivers A+ outcomes – highly recommended."
SCOTT CABLE, VP, BUSINESS OPERATIONS
CRANIAL TECHNOLOGIES, INC.
